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"The main purpose of this book is to report the findings of a three-year controlled evaluation study of the Day Treatment Center of the Veterans Administration Outpatient Clinic, Brooklyn, N.Y. This is one of the oldest and most well established of such units in the country. For the evaluation to be meaningful to the reader, it was thought desirable, first of all, to place the day treatment center within its broader historical and contemporary context, and to review some of the salient problems that confront schizophrenics in their attempt to adjust to the community. Following this, there is a formulation of the goals and objectives of the day treatment center, on the logic that the test of the success or failure of any approach is based on the degree to which it achieves its goals. To give the reader a fuller understanding of what is being evaluated, the principles underlying this particular day treatment center and the details of its organization and operation are fully described in Chapter 2. This is followed by a chapter that attempts to delineate the treatment methods and techniques that are employed, and describes how they are used to modify behavior. There is more emphasis on rationale, principles and general methods than on specific details about activities and operating minutiae".
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Diversity can be the cause of many problems at work and most people fail to recognise them. It is not just verbal expressions that cause confusion and distress. Beyond every gesture lies a world of meaning and interpretation. We do not all communicate in the same way. This, alongside strict policies around political correctness and inclusion, creates confusion, fear and a type of paralysis which can seriously undermine performance. 'The Diversity Dashboard' is a quick reference guide that aims to help managers to bridge the cultural gaps in their organisations. Swallow and Milnes use the analo
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